Sandeep Maheshwari

"If you never want to be criticized, for goodness’ sake don’t do anything new."

- Jeff Bezos

"If you’re watching your competitors, you’re unlikely to invent a bunch of stuff on your own."

- Jeff Bezos

"Keep our competitors focused on us, while we stay focused on the customer."

- Jeff Bezos

"If you’re long-term oriented, customer interests and shareholder interests are aligned."

- Jeff Bezos

"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful."

- Jeff Bezos

"All businesses need to be young forever. If your customer base ages with you, you’re Woolworth’s."

- Jeff Bezos

"You have to be willing to be misunderstood if you’re going to innovate."

- Jeff Bezos

"If you only do things where you know the answer in advance, your company goes away."

- Jeff Bezos

"The people who are right a lot, often change their minds."

- Jeff Bezos

"The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you, it just works."

- Jeff Bezos

"We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent."

- Jeff Bezos

"Your brand is what other people say about you when you’re not in the room."

- Jeff Bezos